Employment

Our employees make a difference! We have many opportunities throughout the year for dedicated, passionate people who want to make a difference in the lives of thousands of animals and touch the lives of countless families.

Current Employment Opportunities

Employment Opportunities

Community Cat Coordinator

Job Title:              Community Cat Coordinator

Department:                   Veterinary Services

FLSA Status:                  Part Time, Non Exempt

Reports To:           Director of Veterinary Services & Animal Care

Are you good at planning and coordinating, but also like to get outside and get your hands dirty? SICSA is looking for a part time Coordinator who will be responsible for the organization and execution of SICSA’s Community Cat program. We are looking for someone who is passionate about helping both people and animals, as well as someone who can effectively organize people towards a common goal: stabilizing and reducing the community cat population.

 

General Scope:

The Community Cat Coordinator will serve as a liaison between the community, trapping volunteers, and other SICSA programs. This includes spay/neuter facilitation, advocacy, partnership relations, Cat Captain support, public outreach, and general Trap-Neuter-Return (TNR) information.  They will also be responsible for colony assessment, organizing volunteers, trapping, transport to SICSA for surgery, and community relations and education.

 

Major Responsibilities:

  • Serve as liaison between the community and SICSA to support, promote, and facilitate the program needs and goals
  • Build and support relationships with other TNR programs to help support overall community coordination
  • Identify, train, support, and provide resources to Community Cat Captains in their efforts to provide TNR and colony management
  • Coordinate and facilitate community cats trapping efforts using best TNR practices
  • Coordinate with SICSA Vet Clinic to arrange spay/neuter appointments
  • Engage with the public and provide high quality customer service while in the field
  • Assist with development of trainings, outreach materials, and other education resources
  • Train and manage volunteers, including active communication, conflict resolution support, and appreciation
  • Maintain trapping supplies and equipment, including cleaning animal areas, traps, and vehicles, as needed
  • Provide accurate record keeping and track program outcomes, including coordinating geographic sterilization data and colony statuses
  • Work with the SICSA marketing team to help raise public awareness about community cats and the importance of TNR

 

Specific Qualities and Job Skills:

  • Strong interpersonal and leadership skills
  • Ability to navigate conflict and deal with high stress situations calmly
  • Ability to work with a variety of people and unite them towards a common goal
  • Affection for animals and a concern for their well-being
  • Compassion for people and a concern for their well-being
  • Strong initiative and ability to work with minimal supervision and direction
  • Maturity, good judgment, and a professional attitude
  • Volunteer engagement advocate; ability to work side-by-side with volunteers to help leverage volunteers and their skills to successfully help deliver on SICSA's mission
  • Enthusiastic about team work; ability to work well with staff, volunteers, donors, and the general public to promote SICSA's philosophy and goals

 

Physical Requirements

  • Physical ability to walk and/or stand on your feet throughout a normal workday required
  • Physical ability to engage in repetitive motions of legs, arms, and hands; to hear, to see, and to move animals and goods
  • Allergic conditions, which would be aggravated when handling or working with animals, may be a disqualification
  • Ability to work outdoors or indoors as needed, including in urban, mixed, and rural environments

 

Other Requirements:

  • High school diploma, plus two years of work or volunteer experience working with the public and/or program coordination
  • Experience with animals is a plus, but willing to provide training for the right person
  • Must be willing to handle a variety of animals, temperaments, and sizes
  • Willingness to work outside in a variety of weather conditions, particularly heat
  • Availability: SICSA is open seven days a week and weekends may be required
  • Ability to read, write, and understand English
  • Must have a valid driver's license and good driving record as defined by SICSA's current insurance carrier
  • Must have a philosophy that is consistent with the Mission, Vision, and Core Values of the organization

 

To apply, please send a professional resume and brief cover letter with the subject line “Community Cat Coordinator” to info@sicsa.org; fax to (937) 938-6519; or mail to:

 

Joyce Voss, D.V.M., Ph.D.

SICSA Pet Adoption & Wellness Center

8172 Washington Church Rd.

Dayton, Ohio 45459

Customer Service Specialist

Job Title:              Customer Service Specialist

Department:                   Adoption and Placement Services

FLSA Status:                  Non Exempt: Part-Time or Full-Time

Reports To:           Help Center Program Manager

SICSA is looking for personable and professional customer service specialists who love helping both people and pets. Excellent customer service skills are a must, as well as attention to detail, ability to multi-task, and a love for working in a fast-paced environment. Weekend availability is required.

General Scope:

The Customer Service Specialist is responsible for working with a variety of people; including adopters, Help Center clients, Pet Wants Dayton customers, and other visitors to the SICSA Adoption and Wellness Center. The Customer Service Specialist will ensure all customers have a positive experience, whether calling on the phone, e-mailing, or visiting in person.

 

Major Responsibilities:

  • Greeting customers, engaging with the public, and providing high quality customer service
  • Checking and responding to e-mail, phone, and Facebook messages
  • Answering phones, operating the cash register, and assisting with administrative tasks
  • Assisting customers with animal-related concerns; including, but not limited to general animal behavior support, SICSA intake processes, lost and stray animals, and pointing people to available pet-related resources
  • Accurate record keeping and database use.
  • Communicating difficulties, problems, and potential improvements using the appropriate process and/or chain of command.
  • Embody the “One Pack” principle; welcoming, supporting, guiding, and maintaining positive relationships with all pack members; including paid and unpaid team members, clients, visitors, and donors.

 

Specific Qualities and Job Skills:

  • Strong interpersonal skills
  • Ability to navigate conflict and deal with high stress situations calmly and positively
  • Excellent written and oral communications skills
  • Affection for animals and a concern for their well-being; basic knowledge of dog and cat behavior and willingness to learn additional information
  • Compassion for people and a concern for their well-being
  • Strong initiative and ability to work with minimal supervision and direction
  • Computer literacy and knowledge of working with programs like Microsoft Office, Google Suites, and shelter database software
  • Maturity, good judgment, and a professional attitude
  • Volunteer engagement advocate; ability to work side-by-side with volunteers to help leverage volunteers and their skills to successfully help deliver on SICSA's mission
  • Enthusiastic about team work; ability to work well with staff, volunteers, donors, and the general public to promote SICSA's philosophy and goals

 

Physical Requirements

  • Physical ability to walk and/or stand on your feet throughout a normal workday required
  • Physical ability to engage in repetitive motions of legs, arms, and hands; to hear, to see, and to move animals and goods
  • Allergic conditions, which would be aggravated when handling or working with animals, may be a disqualification

 

Other Requirements:

  • High school diploma, plus two years of work or volunteer experience with the public
  • Experience with animals is a plus, but willing to provide training for the right person
  • Must be willing to handle a variety of animals, temperaments, and sizes
  • Availability: SICSA is open seven days a week and weekends are often required
  • Ability to read, write, and understand English
  • Must have a valid driver's license and good driving record as defined by SICSA's current insurance carrier
  • Must have a philosophy that is consistent with the Mission, Vision, and Core Values of the organization

 

To apply, please send a professional resume and brief cover letter with the subject line “Customer Service Specialist Position” to LMiller@sicsa.org .

Adoption Counselor

Job Title:                    Adoption Counselor

Department:               Adoption and Placement Services

FLSA Status:              Non Exempt: Part-Time

Reports To:                Adoption Program Manager

SICSA is looking for friendly, helpful multitaskers who love people and pets and have go-getter attitudes. Excellent customer service skills are a must, as well as attention to detail and a love for working in a fast-paced environment.

General Scope:

An adoption counselor is responsible for creating a positive experience for adopters and for matching cats and dogs with good homes. This is a part-time position with flexibility on the total number of hours each week, dependent upon how many positions are hired. Weekend availability is required.

 

Major Responsibilities:

  • Engaging with the public and providing high quality customer service
  • Making good matches for both people and pets
  • Answering phones, operating the cash register, and assisting with administrative tasks
  • Cleaning animal areas, front office, and equipment as needed
  • Accurate record keeping and database use

 

Specific Qualities and Job Skills:

  • Strong interpersonal skills
  • Ability to navigate conflict and deal with high stress situations calmly
  • Excellent written and oral communications skills
  • Affection for animals and a concern for their well-being
  • Compassion for people and a concern for their well-being
  • Strong initiative and ability to work with minimal supervision and direction
  • Maturity, good judgment, and a professional attitude
  • Volunteer engagement advocate; ability to work side-by-side with volunteers to help leverage volunteers and their skills to successfully help deliver on SICSA's mission
  • Enthusiastic about team work; ability to work well with staff, volunteers, donors, and the general public to promote SICSA's philosophy and goals

 

Physical Requirements

  • Physical ability to walk and/or stand on your feet throughout a normal workday required
  • Physical ability to engage in repetitive motions of legs, arms, and hands; to hear, to see, and to move animals and goods
  • Allergic conditions, which would be aggravated when handling or working with animals, may be a disqualification

 

Other Requirements:

  • High school diploma, plus two years of work or volunteer experience with the public
  • Experience with animals is a plus, but willing to provide training for the right person
  • Must be willing to handle a variety of animals, temperaments, and sizes
  • Availability: SICSA is open seven days a week and weekends are often required
  • Ability to read, write, and understand English
  • Must have a valid driver's license and good driving record as defined by SICSA's current insurance carrier
  • Must have a philosophy that is consistent with the Mission, Vision, and Core Values of the organization

To apply, please send a professional resume and brief cover letter with the subject line “Adoption Counselor Position” to ncarey@sicsa.org