Employment

Job Title:              Associate Veterinarian

Department:      Administration

FLSA Status:       Full-Time Exempt

Reports To:         Director of Veterinary Services and Animal Care

General Scope: Provides high-quality surgery and medical care for public and shelter animals, including but not limited to spay/neuter, treatment of various medical conditions, and wellness.

Essential Function/Major Responsibilities:

• Examine, diagnose, and treat public-owned and shelter dogs and cats presented for wellness or other veterinary care.
• Perform high-quality, high-volume spay/neuter services for public-owned and shelter animals to help control pet overpopulation.
• Perform other appropriate surgical services or procedures as needed for public-owned and shelter animals.
• Oversee pre-and post-operative care of animals.
• Assist in disease management protocol development and execution, including vaccinating, laboratory testing, and treatment.
• Provide and direct clinical supervision of registered veterinary technicians and animal care technicians in planning and administering treatments to animals.
• Maintain a good working relationship with all staff members and volunteers, both within the veterinary clinic and with SICSA as a whole.
• Other duties as assigned.

Knowledge, Skills, and Abilities:

Must possess required knowledge, skills, abilities, and experience, and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.

• Knowledge of the principles and practices of veterinary and shelter medicine; the most current veterinary practice and techniques relating to the treatment of injured and ill animals, and animal diseases and their prevention, control, and eradication.  Understands the limits of shelter medicine;
• Surgical skills, with an emphasis on high-quality, high-volume spay/neuter surgeries for cats and dogs;
• Ability to communicate effectively with staff and volunteers;
• Ability to take a teamwork approach to the job by cooperating with others, offering to help others when needed, and considering larger organization or team goals rather than individual concerns;
• Willingness to adapt to and remain calm in a constantly-changing and stressful work environment;
• Unwavering compassion for helping animals in need

Minimum Qualifications/Licenses/Certifications Required:

• Graduation from a college or university accredited by the American Veterinary Medical Association with a Doctor of Veterinary Medicine or Veterinary Medical Doctor degree.
• Licensed to practice veterinary medicine in the state of Ohio

Physical Requirements/Work Environment:

• Ability to stand, walk, stoop, kneel, crouch, climb, and manipulate (lift, carry, and move) up to 50 pounds.
• Ability to be around animals of varying temperament in, occasionally, noisy environments.
• Other light physical demands (i.e., spending hours listening and talking).
• Responsible for presenting a neat and professional appearance to the public at all times.

To Apply:

Email your CV and Cover Letter to Dr. Joyce Voss, Director of Veterinary Services and Animal Care at jvoss@sicsa.org

Job Title:                Adoption Counselor

Department:            Adoption and Alternative Services

FLSA Status:            Non-Exempt: Part-Time

Reports To:             Adoption Program Manager

SICSA is looking for friendly, helpful multitaskers who love people and pets and have go-getter attitudes. Excellent customer service skills are a must, as well as attention to detail and a love for working in a fast-paced environment.

General Scope:

An adoption counselor is responsible for creating a positive experience for adopters and for matching cats and dogs with good homes. This is a part-time position with flexibility on the total number of hours each week, dependent upon how many positions are hired. Weekend availability is required.

Major Responsibilities:

• Engaging with the public and providing high quality customer service
• Making good matches for both people and pets
• Answering phones, operating the cash register, and assisting with administrative tasks
• Cleaning animal areas, front office, and equipment as needed
• Accurate record keeping and database use

Specific Qualities and Job Skills:

• Strong interpersonal skills
• Ability to navigate conflict and deal with high stress situations calmly
• Excellent written and oral communications skills
• Affection for animals and a concern for their well-being
• Compassion for people and a concern for their well-being
• Strong initiative and ability to work with minimal supervision and direction
• Maturity, good judgment, and a professional attitude
• Volunteer engagement advocate; ability to work side-by-side with volunteers to help leverage volunteers and their skills to successfully help deliver on SICSA's mission
• Enthusiastic about team work; ability to work well with staff, volunteers, donors, and the general public to promote SICSA's philosophy and goals

Physical Requirements

• Physical ability to walk and/or stand on your feet throughout a normal workday required
• Physical ability to engage in repetitive motions of legs, arms, and hands; to hear, to see, and to move animals and goods
• Allergic conditions, which would be aggravated when handling or working with animals, may be a disqualification

Other Requirements:

• High school diploma, plus two years of work or volunteer experience with the public
• Experience with animals is a plus, but willing to provide training for the right person
• Must be willing to handle a variety of animals, temperaments, and sizes
• Availability: SICSA is open seven days a week and weekends may be required
• Ability to read, write, and understand English
• Must have a valid driver's license and good driving record as defined by SICSA's current insurance carrier
• Must have a philosophy that is consistent with the Mission, Vision, and Core Values of the organization

To apply, please send a professional resume and brief cover letter with the subject line “Adoption Counselor Position” to jsullivan@sicsa.org

Job Title:  Help Line Support Specialist
Department:  Adoption & Alternative Services
FLSA Status:  Part-Time, Non-Exempt
Schedule:  2-3 days/week, 11:30am-7pm
Reports To:  Help Center Program Manager

General Scope:
The Help Line Support Specialist helps prevent homeless pets by providing clients with resources and referrals that will divert intake from the animal sheltering system and help keep pets in their homes. This position requires strong communication skills and compassion for both people and pets.

Major Responsibilities:

• Answer incoming calls to the SICSA Help Line in a timely manner, and assist the community with the identification and provision of resources
• Assist with triaging pets and clients to determine the most appropriate path for help
• In all interactions, provide excellent customer service to clients and act with compassion and empathy to help them feel welcomed and supported
• Maintain accurate records, including entering all call information into the appropriate database and tracking data for program benchmarks, as necessary
• Collaborate with other Help Line and Help Center staff and volunteers to ensure high-quality service

To apply, please send a resume and brief cover letter to JDavis@sicsa.org with the subject line "Help Line Support Specialist."